Our Team

We are a close-knit team of talented veterinarians, technicians, and administrative staff with a wide range of skills and experience. We love what we do, and we love our furry friends. We look forward to developing a lifelong relationship with you and your pet.

Keith D. Schoen, BVMS


Dr. Schoen was raised in Staten Island, NY. He majored in Animal Sciences at Cornell University and then attended the University of Glasgow’s School of Veterinary Medicine in Scotland where he graduated in 2007. Dr. Schoen furthered his training with a general internship in medicine and surgery at Oradell Animal Hospital in New Jersey, followed by a specialized surgical internship at Ocean State Veterinary Specialists. Dr. Schoen opened Hill & Harbour Veterinary Center in 2012. He enjoys all aspects of general practice, dentistry and orthopedic soft-tissue surgery.

While not working, Dr. Schoen enjoys hiking, biking, sailing, and spending time with his wife, Adriane, and three sons Benjamin, Jonathan, and Andrew.

Andrea Packard, DVM

Associate Veterinarian, Fear Free Certified, “Cat Advocate”

Dr. Packard received her undergraduate degree in Animal Science from the University of Rhode Island.  She then graduated with her doctorate from the Cummings School of Veterinary Medicine at Tufts University.  While studying at Tufts, Dr. Packard devoted summers to working in the Oncology and Neurology departments of the Foster Hospital for Small Animals.  Since graduation, Dr. Packard has worked in private practice in Rhode Island.  She has continued to develop her professional skills by completing additional training in abdominal ultrasonography.

Since working at Hill & Harbour Veterinary Center, Dr. Packard has spearheaded the practice’s initiative to be formally certified as a Cat Friendly Practice TM. She is one of our “Cat Advocates” and is well-versed in calm handling techniques for our feline patients.

Dr. Packard currently resides in East Greenwich with her husband William as well as their cats Wendall, Maizey, and Kitten and their ill-behaved canine Butters.

Seth Snow, DVM

Associate Veterinarian

Dr. Snow was born, and has lived most of his life, in Rhode Island. He received his undergraduate degree in animal science from the University of Rhode Island.  He graduated from Ross University School of Veterinary Medicine, and completed his clinical year at Louisiana State University School of Veterinary Medicine in 2016.  Since graduating, Dr. Snow has been working in private practice and the non-profit sector, working with both companion animals and wildlife species.  He has a special interest in pet nutrition, and enjoys working with exotic species.  Dr. Snow lives in Providence with his dogs Maddie and Remy, and his cats Luna and Winnie.  In his free time, he enjoys hiking, skiing and scuba diving.

Adriane Schoen, CVPM

Practice Manager

Adriane has been working at Hill & Harbour Veterinary Center since it opened in 2013.  Adriane oversees the day-to-day operations of the practice and enjoys working with such a wonderful group of people who make her job easy!  A graduate of Cornell University, Adriane began her career planning civic events for the city of Glasgow, Scotland.  After moving back to the United States, she continued to organize events and worked in development for several years at the Providence Performing Arts Center (PPAC). Adriane became a Certified Veterinary Practice Manager (CVPM) in 2021. This credential is considered the gold standard of practice management competence and excellence. There are only 800 managers worldwide that have successfully qualified and passed the arduous exam.

Originally from New Jersey, Adriane moved to Rhode Island in 2008 and loves all the opportunities the State has to offer.  While not working, Adriane enjoys spending time with her husband and three energetic boys and volunteering at her children’s school and other community organizations dear to her heart.  Her hobbies include swimming, boating, yoga, hiking, gardening, DIY projects, and reading.

Katie Umbenhauer

Front Office and Social Media Manager

Katie began her career in the veterinary industry in 2005, and joined the Hill & Harbour family in 2019 as a Customer Service Representative.  Shortly after, she accepted the position of Front Office and Social Media Manager.  Katie loves creating educational and engaging content as well as a sense of community within the practice and on social media.  When she is not working, Katie enjoys spending time with her husband and two sons, reading, crocheting and gardening.  She also practices IET and Reiki and love bringing these modalities to others.

Reiko Dyer

Customer Service Representative

Reiko was raised in Wolcott, CT. She received her degree from the University of Connecticut and began her career as a Sales Coordinator after moving to Rhode Island. She
joined the Hill and Harbour family in 2021 as a Customer Service Representative. She loves getting to know your furry family members and helping you provide excellent care for your pets. In her free time, she enjoys reading, gardening, murder mystery shows, hiking, and family Movie

Reiko lives in Apponaug with her husband Chris, their two sons Zac and Wyatt, and their goofy Golden, Finn. She hopes to channel her love of animals by learning from her experienced colleagues and continuing her education here at Hill and Harbour Veterinary Center, pursuing all learning opportunities in compassionate pet care.

Heather Salisbury

Veterinary Technician, “Cat Advocate”

Heather is a veterinary technician, originally from Coventry who has been caring for people’s most prized companions for the past fifteen years! While the majority of this time has been focused on preventative care in the general practice setting, she is extremely well versed in emergency and intensive care having worked for the past ten years at an emergency and referral practice.

Heather’s motivation to constantly learn and enhance her knowledge exemplifies our core value of Education. In fact, she is currently studying for her certification examination in veterinary technology. Heather has a firm understanding that a pet is an integral part of one’s family, and her goal is to provide health and happiness to her patients while creating a wonderfully positive veterinary experience for their owners.

Heather’s family is jam-packed with her husband, Jim, daugher, Aria, and her cats: Coco, Snaggle Tooth, Mr. Fuzz, Road Kill, and Campbell as well as her pups: Bruin, Phoenix, and Sookie.

Jenna Allen

Veterinary Technician

Jenna is a veterinary technician who grew up in Warwick. She earned a degree in Animal Science from the University of Rhode Island but spent her final semester abroad at the University of New South Wales in Sydney, Australia where she lived for almost a decade.

Jenna is a dedicated learner and loves to teach herself new things. After graduating, she spent three years at a veterinary hospital in northern Sydney, where she became the head technician and developed a passion for surgery. She went on to become the surgical tech for a mobile orthopaedic specialist surgeon, performing surgeries all over the city, sometimes even on native Australian wildlife! A lot of this time was spent working closely with an emergency hospital where she also picked up intensive care skills and developed lasting relationships with the emergency team.

Jenna has left the city life and relocated back to Rhode Island with her husband Matt and their cat Atlas.

Tara Hutchins

Veterinary Technician & Inventory Manager, “Cat Advocate”

Tara joined Hill & Harbour Veterinary Center in 2017. She has been working in veterinary and client care for the past 7 years. Prior to that, she was involved in a variety of animal care settings which included caring for marine mammals, reptiles, parrots, and penguins. She believes pets are family, and customer care is of the utmost importance. She enjoys building lasting relationships with our patients and their human companions.

Tara is one of Hill & Harbour Veterinary Center’s “Cat Advocates” as she has undergone extensive training working with feline patients to ensure their comfort levels remain high during their visits to the veterinarian. Tara is also in the process of becoming Fear Fear (R) certified.

Tara lives in Charlestown with her husband, son, and two beautiful kitties Denali and Ridge.

Emily Buterbaugh

Veterinary Technician

Emily joined Hill and Harbour in February of 2020. She has a bachelor’s of science from the University of Rhode Island where she studied Animal Science and Technology until she graduated in 2019. Emily has always had a passion for working with animals, and has experience working in a variety of settings, from volunteering with wildlife, to working as a farm hand at a local alpaca farm.

Emily lives with her boyfriend Jason, their cat, Rexxar, and their sulcata tortoise, Ralph. When she isn’t working, Emily can usually be found doing some form of craft, be it knitting, crocheting, or even spinning yarn from wool!

Kelsey Tierney

Veterinary Technician

Kelsey is a Veterinary Technician who grew up in Arlington, Massachusetts. She has always had a passion for animals. She started her experience in veterinary medicine with an internship at Stoneham Animal Hospital in Stoneham, Massachusetts.

Spending her summers in Cape Cod, Massachusetts, Kelsey worked at Nauset Pet Services as a Kennel Attendant where she practiced her hands on skills often. Kelsey came to Rhode Island to attend the University of Rhode Island and received her Bachelors Degree in Animal Science and Technology. Kelsey plans to continue her career with us here at Hill and Harbour Veterinary Center.

Mary Mahoney-Pacheco, CVT

Veterinary Technician, Fear Free Certified

Mary joined Hill and Harbour in September of 2020. A graduate of The New England Institute of Technology, Mary holds an Associate’s of Science in Veterinary Technology and works as a veterinary technician in the center. In July of 2020, she passed her board exams to become a Certified Veterinary Technician in both Massachusetts and Rhode Island. Mary has accomplished a lot in her few months as a technician. She became certified in Fear Free, Advanced CPR and Life support for Canines and Felines, and Laser therapy. Her favorite things to do in the profession are nursing care, surgery, and radiology, with the hopes of specializing in one of them down the road. She loves to learn from her fellow technicians and doctors, always eager to learn more.

Mary lives in Fall River, MA with her parents and siblings. In her free time, she enjoys going on adventures with her boyfriend, Isaac. Mary loves to travel, play soccer, and above all loves all things Disney.

Kerri Moore

Veterinary Technician

Kerri is a Veterinary Technician who grew up in Warwick, RI. She always had a passion for animals and knew that her life path would lead to helping pets. She studied at Animal Behavior College in the Veterinary Assistant program and graduated in 2016. From there, she began her veterinary career at an emergency hospital, where she stayed for several years. She joined the Hill & Harbour family in December 2020, when she decided that she would like to focus on preventative medicine. 

Kerri is always striving to learn new things and loves to fine tune her existing skills. She enjoys educating clients and team members and bonding with her patients. When not at work, she loves to read, write, and spend time with friends and family, which include her two dogs Buddy and Sophie-Girl.

Missy Chase, CVT

Veterinary Technician

Missy Chase joined the Hill and Harbour team in early 2021, after relocating from the suburbs outside of Chicago. She graduated with an Associate’s in Veterinary Technology and passed her board exam in 2016 to become a Certified Veterinary Technician. Before relocating to Rhode Island, she spent the majority of her time working at a busy general practice in Illinois, where she developed a passion for orthopedic and soft tissue surgery. In addition, Missy held a teaching position at Joliet Junior College, where she assisted with the surgery practicum and helped students pursue their passion for veterinary medicine.

Missy has a special interest in anesthesia and surgery, epidemiology, and clinical pathology and is currently enrolled in an environmental science bachelor’s program where she hopes to integrate her passion for veterinary medicine and her love for environmental science and conservation.

 When not working, Miss spends most of her time with her boyfriend and their three dogs (Dillinger, Lily, and Hensley) and enjoys trips to Illinois to see friends and family. Some of her hobbies include drawing, reading, yoga and fitness, cooking, hiking, and gardening. Missy also enjoys woodworking, travel, and live music events.

Kella Woodard

Veterinary Technician Assistant, Fear Free Certified

For the last ten years, Kella has been studying and working with animals of all shapes and sizes. After graduating with a degree in Wildlife Studies from the University of Massachusetts Amherst, Kella gained hands on experience with many exotic species as a zookeeper at The Zoo in Forest Park in Springfield, MA. Her favorite animals to work with were the wolves, lemurs, and parrots!

After her time as a zookeeper, Kella’s primary focus became dog behavior and training. In 2018, she and a fellow dog trainer started their own business, Willow’s Way Dog Training. Their positive reinforcement training philosophy is centered around building up the relationship and communication between dogs and humans. Kella joined Hill & Harbour in October 2020 and earned her Fear Free certification in November. She is delighted to bring her knowledge of animal behavior into the hospital to help every patient have a safe and enjoyable visit.

Kella lives in North Providence with her husband and their dog, Hoss.

Danielle Butler

Technician Assistant

Danielle is a Veterinary Technician Assistant who grew up in Arizona before moving to the East Coast. She attended the University of Rhode Island where she received her Bachelor’s Degree in Animal Science with a focus in Pre-Veterinary Medicine. She hopes to gain more technical experience at Hill & Harbour before applying to Veterinary School.

Danielle is always striving to learn new things and is passionate about her career. While in school, Danielle traveled to Ireland in her second year to learn more about European farm practices and equine management. This sparked her interest in large animal medicine, which she hopes to pursue in the future. In the meantime, she looks forward to gaining more skills from her colleagues in a companion animal setting. 

When she isn’t working, Danielle is either trying to find a new coffee shop or surfing with friends. She loves to read, travel, and play volleyball!

Emma Casale

Technician Assistant

Emma grew up in Lincoln, Rhode Island, and has always had a passion for animals and wildlife conservation. She attended Quinnipiac University where she earned a Bachelor of Science degree in Chemistry and joined the Hill & Harbour Veterinary Center in 2021. While studying at Quinnipiac University, Emma spent a year researching the organic matter of the Quinnipiac River which furthered her interest in environmental chemistry. She also volunteered with rescue horses and apple orchard farm animals in her spare time. Her number one hobby outside of work is fitness, followed by a love of going on outdoor adventures and traveling to new places. Emma’s future goals include the pursuit of education here at Hill & Harbour and to return to school to become a Veterinarian herself! 

Nicole Patricio

Technician Assistant

Nicole was born and raised in Warwick, Rhode Island. She grew up loving animals and always knew she wanted to have a career in helping them. Nicole went to the Community College of Rhode Island and got her Associates degree in Liberal Arts with a concentration in science. During that time she played soccer for the school and traveled to Greece and Italy. After that, Nicole knew she wanted to further her education, so she she attended the University of Rhode Island and graduated in 2020 with a Bachelors degree in Animal Science and Technology. In addition, she has worked at a daycare and training facility for six year. She learned various training techniques in animal behavior and also found the importance of strengthening the relationship between humans and the pets. 

Nicole wants to further her career and experience in the veterinary field and is always eager to learn. In her free time she loves to attend spin class and hang out with her three dogs Walter, Hazel, and Fiona.


More Than Just Great Medicine.

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